Privacy Policy

1. Information We Collect

1.1 Account Information

When you create an account, we collect your name, email address, and user type (Property & Design Professional or 3D Artist). Artists additionally provide portfolio information and professional details.

1.2 Project Information

We collect information about projects posted, applications submitted, messages sent, and files uploaded through the Platform.

1.3 Payment Information

Payment information is processed securely through Stripe. We do not store full credit card details on our servers.

1.4 Usage Data

We automatically collect information about how you use the Platform, including IP address, browser type, pages visited, and time spent on pages.

2. How We Use Your Information

We use collected information to:

• Provide and maintain the Platform services
• Process transactions and send transaction notifications
• Communicate with you about your account and projects
• Improve and optimize the Platform
• Detect and prevent fraud and security issues
• Send marketing communications (with your consent)
• Comply with legal obligations

3. Information Sharing

3.1 Between Users

Project information and professional profiles are visible to relevant users. Clients can see artist portfolios; artists can see project details.

3.2 Service Providers

We share information with third-party service providers who help us operate the Platform, including:

• Supabase (database and authentication)
• Stripe (payment processing)
• Vercel (hosting)

3.3 Legal Requirements

We may disclose your information if required by law, court order, or to protect the rights, property, or safety of 3dMatch and our users.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your information for as long as your account is active and as needed to provide services. After account deletion, we may retain certain information for legal compliance and dispute resolution.

6. Your Rights

You have the right to:

• Access and download your personal data
• Correct inaccurate information
• Request deletion of your account and data
• Opt-out of marketing communications
• Object to certain data processing activities

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings.

8. International Data Transfers

As a global platform, your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

The Platform is not intended for users under 18 years of age. We do not knowingly collect information from children.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or Platform notification.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:
privacy@3dmatch.com